Terms of Service

1. About our services

This website describes the websites, Client Dashboard, and automation systems we build for local businesses. It is informational. Any services we provide are governed by a separate written agreement (such as a Master Services Agreement and statement of work), which controls if it conflicts with these Terms. We do not publish pricing; scope and fees are agreed in writing.

2. Interactive simulations

The Client Dashboard showcase, missed-call simulator, and revenue calculator are illustrative interactive simulations using sample data. They are not a promise, projection, or guarantee of any result. Actual lead volume, bookings, and revenue depend on market, industry, and business operations. See our Disclaimer for details.

3. Contacting us

The only form on this website is the contact form. If you email or call us to request a demo, please provide accurate information and do not send sensitive personal or payment data by email. Contacting us does not create a client relationship or any obligation to purchase.

4. Acceptable use

You agree not to:

• Impersonate another person or business when contacting us.
• Attempt to probe, scan, disrupt, or gain unauthorized access to the site, its servers, or the Client Portal.
• Scrape, copy, or republish site content, designs, or media at scale without written permission.
• Use the site to send spam or to transmit malicious code.

5. Client Portal access

Access to the SermaWebDesign Client Dashboard is provided only to onboarded clients under their service agreement. Credentials are personal to the client and must be kept confidential.

6. Intellectual property

The site’s text, design, code, graphics, and motion media are owned by or licensed to SermaWebDesign and protected by intellectual-property laws. Third-party names and trademarks (for example, Google) belong to their owners and are used for identification only; no endorsement or affiliation is implied.

7. Disclaimer of warranties

The website is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

8. Limitation of liability

To the fullest extent permitted by law, SermaWebDesign will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue, arising from your use of this website. Our total liability for any claim relating to the website will not exceed one hundred U.S. dollars (US$100).

9. Indemnification

You agree to indemnify and hold harmless SermaWebDesign from claims arising out of your misuse of the website or your violation of these Terms.

10. Governing law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located there, unless your service agreement provides otherwise.

11. Changes

We may update these Terms. Continued use of the website after an update means you accept the revised Terms. The “Last updated” date shows the latest version.

12. Contact

Questions about these Terms: serma.support@gmail.com.